About me

jess

  • Principal product designer with 24 years of designing user experiences & interaction design working with leading global banks, government and education
  • Strategic designer and thinker with strong user centred design approach
  • Background experience in visual interaction design.
  • Experience in UX research and testing, strategic design, team management, working in agile environments, design thinking, design ideation, workshop facilitation, stakeholder and peer reviews, user journeys and flows, low and high fidelity prototypes,

Currently working as Principal Product Designer at Service NSW in the NSW Digital Identity and Verifiable Credentials program.

LinkedIn

Specialties:

Strategic design • UX research • customer journey and blueprints mapping • competitor analysis • personas • information architecture • wireframes • prototypes • style guides • interviewing • quantitative research (surveys and analytics) • lean ux • agile • workshop facilitation • UI design